Our Vision for AI in Telecom
TSL envisions a telecom ecosystem where communication data becomes a source of operational intelligence — not just compliance storage. AI enables us to move from passive recording to proactive analysis and real-time decision support. Whether it's voice, radio, video, or multi-model communications, our AI roadmap includes:
Natural Language Processing (NLP)
Real-time transcription & sentiment analysis
Speaker Diarization
Multi-party voice attribution
Keyword & Emotion Detection
Risk and urgency escalation
Voice Biometrics
Speaker verification and fraud detection
Auto-tagging
Summarization of critical incidents
Predictive Analytics
Behavioral patterns and policy violations
Our Products
Our Solutions

Work from Home
Connect with customers from anywhere-anytime through your organization's phone system. Telesuite work from home solution can keep your team's communication organized and remotely record conversation at all times to improve customer engagement, quality of services and monitor call activities.
Testimonials

We have used "Tele CONF Audio Conference Bridge" From Telesoft Labs, Bangalore for our regularly scheduled conference calls among selected senior managers and other management staff. In responding to all our needs, they are complete, gracious, quick to find a solution, and altogether tremendously helpful.
RAGHU RAYLU - JSW

We've found the Software Programs (Call Audit and Voicemail) to be very flexible and easy to use. And the few times that we've needed software support, the Telesoft Labs personnel's have all been very responsive and knowledgeable. The service I have received from every part of them has been phenomenal and I would confidently recommend them for all your call accounting software needs. Their ability to react quickly and provide top quality service on a moment's notice is the best I've ever seen.
ANAND ARAVIND - Siemcom LLC

My experience with Telesoft Labs could not have been better. Listening to my specific needs, they customized a system which addressed everything I required. The sales and support staff were engaging and responsive, always taking care of any question I had. The final product exceeded all of my expectations, a combination of robust function, intuitive form and elegant design. I would highly recommend Teleoft Labs for any telecommunication needs.