About Call Audit
Telesuite Call Audit or Call Billing Software is a windows based call accounting system that collects, analyzes and reports on the calling activities. It is an easy-to-use business productivity and management tool which can be integrated with any telephone system that provides SMDR/CDR (Call Detail Record) information, helping you make valuable use of data already available to you through your phone
The most frequently requested reports include: system. Longest calls by extension, most expensive calls by extension, most frequently dialed numbers, general summary reports, account code reports for project billing departmental reports, trunk utilization, area code reports, caller ID reporting, internal call reporting, extension wise reporting, date wise reporting, incoming call report.
Features
Centralised access
View, monitor and analyse all inbound and outbound call information within one centralised dashboard .
Efficient budgeting
With data and insights, manage telecommunication budgets by making informed decision .
Maximize productivity
Allocate agents and support executives to the right tasks based on valuable data points from reports .
Neat GUI
Allocate agents and support executives to the right tasks based on valuable data points from reports .
Exhaustive reports
Analyse inbound and outbound calls with multiple reports and data points for better decision-making .
Advantages of Call Audit
- Monitor and Manage Telecom revenue
- Allocate calls to various cost center
- Track advertising costs
- Reduce recurring costs
- Identify fraudulent use
- Increase productivity
- Generate revenue
- Control costs
